Maintenance Services

Maintenance Services

Let us help you get the mileage out of your critical plant and equipment investment.

At Comverge our service doesn’t stop after construction, as we understand that the cost of network downtime and disruption to services is more than just financial. That is why we focus on providing our customers with ongoing support aimed at maintaining plant and equipment efficiency, minimising disruption to services, lowering risks and maximising the life span of the network. By getting the mileage out of your network CAPEX and OPEX is reduced.

We can tailor a plan for network maintenance as well as residential maintenance. The plan can focus on preventative maintenance, reactive maintenance or a combination of both if so desired. We offer fixed-term contracts with one monthly bill, as well as do-and-charge options.

Our Maintenance Services are managed through our well-equipped local Network Operations Centre (NOC). The NOC staff are fully supported by our national team of technical specialists, proactive field technicians, contractors and vendor partnerships. The NOC adheres to quality processes and industry best practices.

What We Offer

  • Field maintenance
  • Advice on technology, hardware and devices
  • Helpdesk, ICT and technical support
  • Help during business hours and 24/7 support
  • Equipment repair and replacement
  • Service Level Agreement (SLA)
  • Key Performance Indicators (KPI)

You can’t put a price on the peace-of-mind that comes from knowing your systems and networks are in good hands. No matter what the system, network or size, the benefits of our Maintenance Services are many.

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