Comverge enhances Managed Services offering by investing in upgrades to its network operations centre.

Comverge has undertaken considerable upgrades to its network operations centre (NOC) located at its head office in Boronia, Melbourne. The NOC can offer reliable real-time 24/7 monitoring with fail-safe and secure operations.

The NOC utilises state-of-the-art remote monitoring technology that allows Comverge to offer enhanced service level agreements to customers. In addition to maintenance, monitoring and management services, the NOC will boast provisioning and activation tools supported by a dedicated Helpdesk.

New enhancements to the NOC will support a wide range of systems including access control, CCTV, public WiFi networks and site environmental management. One of the critical roles of Managed Services is to constantly monitor quality of service to ensure the customer experience is at its highest possible level of satisfaction.

What makes the NOC unique is the fact that the company employs experienced and trained support personnel who are located in Australia at their offices in Melbourne and Queensland.

For all enquiries contact:

Comverge Networks
+61 3 8706 0000

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